TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

NEW YORK, May 14, 2024 (GLOBE NEWSWIRE) -- Verizon (VZ) is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves its customers. In ...

Leveraging AI, Verizon intelligently pairs customers with the most suitable customer care representatives based on their specific needs. This AI-driven matchmaking enhances the customer experience ...

Gemini-powered solutions lead to significant advancements in Verizon's customer experience LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its ...

Key Points Verizon reported strong second-quarter results. The company is producing meaningful excess free cash flow after ...

Now, more than 40,000 Verizon reps use AI-driven tools to support customers and make sure everyone is on the same page. ... Automating AI in Customer Experience to Power Self-Healing Devices.

Verizon continued to gain broadband market share, reporting 293,000 broadband net additions during the quarter. Fixed ...

NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated sole ...

Las Vegas, Nevada – Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen AI) technology – ...