City of Tucson is working to hire and retain 911 and 311 dispatchers to keep call wait times low and support first responders ...

The City of Jonesboro E-911 center will implement a new AI tool to help answer non-emergency calls, officials said.

In just one month since incorporating a new AI tool, called “Betty” to the Emergency Communication Center says they’ve ...

Jonesboro’s E-911 Dispatch Center is preparing for a major technology upgrade designed to improve response times and ...

Fayetteville and Cumberland County are revisiting plans for a joint 911 center. Officials are seeking public input through a ...

Boone County officials are working to create a better working environment for those first responders who literally answer the ...

FAIRFAX, Va. — Fairfax County's 911 center, which answers about 3,000 calls a day, is testing artificial intelligence technology to help manage non-emergency calls. The Department of Public Safety ...

Hancock County dispatchers who have earned Emergency Number Professional certification are 911 Director John Jokantas, 2020; Jason Haddix, 2024; Alyssa Eichholtz, 2025; Misty Rhodes, 2024; and Deputy ...

MARTINSVILLE, Va. – The Henry County Board of Supervisors voted Tuesday to allocate two state grants aimed at boosting the Martinsville-Henry County 911 Center. The grants will be used to upgrade ...

Starting at 10 a.m. on Tuesday, June 4, all emergency and non-emergency calls within the Catoosa city limits and fire district will be routed through the city's new 911 Communications Center. The ...

To say people who worked at the Madison County 911 Call Center had their hands full during the April 27, 2011, tornado outbreak might be an understatement. Just as a large tornado was taking aim on ...

BOTETOURT COUNTY, Va. (WDBJ) - Botetourt County’s Board of Supervisors will hold a public hearing Tuesday night that could greenlight a major emergency services project for the county. The county ...