Call center chief Thor Dunn stands Wednesday at the California Department of Tax and Fee Administration offices in Sacramento. The call center is using a new AI virtual assistant to improve its ...

Editor’s note: This story has been updated to clarify the types of calls the AI virtual assistant handles. LYON COUNTY, Kan. (KSNW) — A Kansas county is entering new territory, using artificial ...

More than half of wealth management apps now offer AI-powered virtual assistants, but advanced requests still need human help If you're managing investments through a mobile app or website, the ...

Experian is harnessing virtual assistants, responsible AI and data-driven technology to build trust, advance financial inclusion and improve financial services for consumers. Author: Experian As ...