Q: I don’t understand why Airbnb deleted my account. I’ve been a responsible guest with excellent reviews. Airbnb says I violated its community standards, but I know I didn’t. The only explanation I ...

I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute, and Airbnb agreed to refund me $728. I have not received the money yet. The ...