CHICAGO (WLS) -- Fearing COVID-19, patients facing other medical emergencies like strokes and heart attacks are not calling 911 or going to emergency rooms soon enough, putting their own lives at risk ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

Two emergency medical technicians employed by University Hospital in Newark, N.J., live-streamed a fast food run to White Castle, which showed them ignore an emergency call while waiting for their ...

Riverside County is set to roll out a new 911 call distribution system that it hopes will reduce unnecessary ambulance rides to the hospital. "The new initiative empowers 911 dispatchers with an ...

Spokane’s regional 911 service is seeking the use of an artificial intelligence system that would triage nonemergent Crime Check calls to help dispatchers, Spokane Regional Emergency Communications ...