Consent asymmetry and “opt-out hurdles” are drawing fines. The compliance gap is technical, not legal language.

Open banking, embedded finance, and AI are changing where bank data flows. Data privacy now determines how far innovation can ...

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

ISO/IEC 27018 implementation underscores 8x8’s commitment to responsible data practices and trust in cloud communications ISO/IEC 27018 establishes strict requirements for how cloud service providers ...

In a tight economy and competitive marketplace, with consumers holding their pocketbooks closer and rethinking their spending habits, the last thing a brand wants to do is lose their trust due to a ...

Data privacy is at a turning point. While global regulations like GDPR once set a (relatively) clear path forward, privacy laws in the U.S. have fractured into a patchwork of state-by-state rules and ...

Microsoft complied with a warrant to hand over BitLocker recovery keys to the FBI, and privacy advocates are worried.

Australian business owners are being asked to take greater responsibility for how they collect and handle customer data, ...

With Sunday’s announcement by genetic testing firm 23andMe that it has filed for bankruptcy, customers of the site may be wondering what will happen to their data and what, if anything, they can or ...

Starlink Is Using Your Personal Data to Train AI. Here’s How to Opt Out ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.