AT&T hopes its latest move will keep customers from leaving amid a competitive market.

Guiding your customers to change means understanding the why behind what people buy from you—and then bringing together the ...

That’s why businesses of all sizes should have some form of a Customer Health Index (CHI), which is essentially a report card ...

Customers have until March 16 to submit their stories and are advised to send them to VerizonOutage2026@fcc.gov. If the FCC finds wrongdoing by Verizon, it has the authority to impose fines or ...

It turns out people don't like profit-driven price hikes.

The wholesale retail giant is facing a customer lawsuit over false advertising regarding its sale of chicken. Costco is facing a class action lawsuit from its fee-paying members and customers, ...

NYSEG and RG&E customers to apply for a new Enhanced Energy Affordability Program ...

Arizona customers that get their internet service from CenturyLink and Quantum Fiber will be migrating over to a new parent ...