Welcome to the new kid on the block, same as the old kid but sharper, tougher and even more relevant to business than before. Who can it be, what do we call her and where does she live? Well here’s a ...

Essentially, a data warehouse is an analytic database, usually relational, that is created from two or more data sources, typically to store historical data, which may have a scale of petabytes. Data ...

Every second, enterprises generate staggering volumes of transactional, operational, and behavioral data. The systems that store, process, and surface this data as actionable intelligence are the ...

In the course of managing 12 million requests for roadside an accident assistance across the U.S. each year, Agero Inc. crunches a lot of data. The contact center operation, including dispatch ...