The proposed rule would require affected companies to disclose a customer service agent’s location and limit call volume from overseas contact centers, among other changes.
The federal agency is floating a set of rules requiring companies to offer U.S.-based representatives and cap the volume of calls handled overseas.
The Commission will vote on deleting obsolete broadcast rules and on issues relating to robocalls, call centers, spectrum and ...
The head of the Federal Communications Commission is taking aim at foreign-based call centers with a proposed English proficiency requirement for overseas employees and limits on the volume of calls ...
Gregg Skall shares why it's better for stations seeking to comply with the FCC’s “equal time” rule to consider it as an ...
Removing the minimum AM power increase limit, extending technical STAs to 180 days are among the Federal Communications Commission's proposals.
On February 26, 2026, in Bradford v. Sovereign Pest Control of TX, Inc., the Fifth Circuit held that the TCPA permits either written or oral consent for autodialed or pre-recorded/artificial voice ...
It looks like the Federal Communications Commission (FCC) of the United States is gearing up to put an end to overseas call ...
The FCC proposes strict new rules requiring domestic call transfers, English proficiency, and location disclosures for ...
Add Yahoo as a preferred source to see more of our stories on Google. Photo Credit: Amy Sussman/Getty Images for Critics Choice Association Jimmy Kimmel requested the audience, “I might need your help ...
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