CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

Bots have quickly taken over multiple spaces in the past two years, and companies choosing to climb on the chatbot train have continued to grow. The fever pitch of bot-mania has shown no signs of ...

Facebook has become the latest communications platform to embrace the burgeoning field of automated bots by launching its own suite of developer tools for its Messenger communication app at the F8 ...

Ever wanted to own a pet monkey? Well, now you can — kind of –thanks to the Yahoo Monkey Pets bot, which is now available on Facebook Messenger. Okay, it’s not a real pet monkey, but it’s as close as ...