Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...
I was on the phone with the phone company – in a manner of speaking. I wasn’t actually talking to a person – and that was the problem. I had two issues that needed addressing: involving service, one, ...
Internet and mobile phone users may be accustomed to instant communication in daily life, but it can be back to the Stone Age when you call a company’s customer service operation. Understaffed call ...
PALO ALTO, CA--(Marketwire - Sep 11, 2012) - Zingaya, developer of scalable, high-quality web-based VoIP applications for e-commerce websites and customer service call centers, today announced that ...
Like a 21st Century Riddle of the Sphinx, cracking the code to superior customer service — especially on the phone — proves nearly impossible. Finding flesh-and-blood helpers? How about an evil matrix ...
Zingaya, a developer of Web-based VoIP applications for e-commerce Web sites and customer service call centers, today announced that the Zingaya click-to-call widget is now available on GetHuman.com.
Add Yahoo as a preferred source to see more of our stories on Google. Imagine sitting on hold with a customer service agent for a delayed delivery or a canceled flight, or getting locked out of your ...
A startup called GetHuman offers to handle your most-dreaded customer service calls for $5 to $25 a pop. Ben Fox Rubin was a senior reporter for CNET News in Manhattan, reporting on Amazon, e-commerce ...
Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...