A consumer-grade spyware app has been found running on the check-in systems of at least three Wyndham hotels across the United States, TechCrunch has learned. The app, called pcTattletale, stealthily ...

This felt new. In the past, a hotel booking had been an easy thing to cancel. Up until the day before check-in, you could ...

There are many things a hotel can do that could potentially be classified as red flags: certain items not being cleaned (like hotel room phones), AC temperatures you can't control, sneaky resort fees, ...

Looking to stay within budget? Research travel websites for the best hotel for your needs. Compare room prices and deals. Also check hidden costs like taxes, Wi-Fi fees, and fees for beach resorts.

Hotel perks aren’t only for elite travelers. A few tweaks to how you search and book can unlock better rooms, quieter floors, ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

When you dream of a vacation, you envision plush bedding, room service, and stunning views — not a fiasco that leaves you longing for home. Yet, the signs of a disastrous hotel stay can often be ...

Artificial intelligence is helping hotel operators unbundle their offerings and repackage them into personalized guest ...

The price you see when you book a hotel stay isn’t always the one you’re stuck with even after you book it. This is often true whether you’re paying for the reservation or redeeming hotel points. This ...

Look at your travel itinerary closely. Notice anything different? That's right, your hotel reservation may be totally nonrefundable. Yes, even during a pandemic. So if you have second thoughts about ...

Hotels are embracing more flexible check-in and checkout times — a move that changes the guest experience, particularly for business and red-eye travelers. By Sarah Firshein When Sydni Brecher landed ...

Sonder, a short-term rental and boutique hotel company that had a licensing deal with Marriott, abruptly went out of business, stranding guests worldwide.