Eno, the intelligent assistant from Capital One, helps provide customers with proactive capabilities that look out for you and your money. Managing money can often be tedious, complicated, and ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), the Customer Engagement Company ™, today announced that multiple industry research evaluations have named its Intelligent Virtual Assistant ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support ...

Recent years have seen a proliferation of chatbots and so called ‘personal assistants.' These supposedly serve both the convenience of the user, as well as the goals of a company. However, these bots ...

Five9 ranked the highest in the Track Record category and is the only full CCaaS vendor included in the report - reaffirming the company’s Leader status in the industry, and in the Intelligent Virtual ...

Amazon is selling access to the underlying technology stack of Alexa to let companies — starting with Fiat Chrysler Automobiles — build their own intelligent assistants with unique voices, skills and ...