One of the biggest airlines in the United States is making a significant change to its 24-hour refund policy, and millions of travelers could be affected. American Airlines has offered one of the more ...

American Airlines downgrading passengers isn't unusual, and in some cases, customers defend the carrier's decision to bump passengers to a lower class. For some downgrade cases, though, the people are ...

American Airlines has been quietly making changes in the last year that impact the passenger experience. Late last year in December, the Fort Worth, Texas-based carrier cut the AAdvantage mileage ...