Marriott International, Sonder
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Sonder, a short-term rental hotel brand, announced plans to file for bankruptcy on Monday, Nov. 10. This left current guest scrambling to vacate and find new accomodations.
Short-term rental company Sonder filed for immediate bankruptcy following the end of its licensing deal with Marriott International.
The Mirror US on MSN
Marriott abruptly tells guests to 'get out' mid-stay after once-popular hotel company goes broke
The company filed Chapter 7 liquidation after Marriott International terminated its licensing deal, which essentially forced the company to cut expenses and wind down services immediately
Sonder blamed “severe financial constraints arising from, among other things, prolonged challenges in the integration of the Company’s systems and booking arrangements with Marriott International.”
Marriott terminated its licensing agreement with the San Francisco-based company on Sunday, after the apartment-style accommodations defaulted on its August 2024 agreement.
Marriott kicked guests out of Sonder properties abruptly on Monday. It is now advising customers to contact their credit card companies for refunds.
Marriott knows the importance of this particular customer group, and a recent policy change may be music to their ears.
The move comes after an agreement between two companies was ended Sunday, leaving guests worldwide without a place to stay.