Microsoft has rolled out the first phase of integrating Lync and Skype. Merging the two together makes both services better, but an even better solution would be to eliminate one of them altogether.

The long collision course between Microsoft Lync and Skype will end next year in a fiery crash, with Lync perishing in the flames. Like a phoenix, however, Lync will emerge—reborn as Skype for ...

Genesys, a provider of customer service solutions, has integrated Microsoft Lync with its customer service platform, creating a combined voice platform that enables companies to unify contact center ...