The Southeast Communications Center (SECOMM) is introducing artificial intelligence software to manage non-emergency calls.

The Southeast Communications Center, responsible for handling all 911 and non-emergency calls in the Tri-Cities area, is ...

The Southeast Communications Center (SECOMM) is set to launch Aurelian, an artificial intelligence tool designed to assist ...

The City of Jonesboro E-911 center will implement a new AI tool to help answer non-emergency calls, officials said.

Jonesboro’s E-911 Dispatch Center is preparing for a major technology upgrade designed to improve response times and ...

A Lawrence Douglas County Fire Medical ambulance is pictured in July 2023. The City of Lawrence has approved a change in city code to allow private ambulance companies to perform non-emergency medical ...

IDAHO FALLS — The Bonneville County & Idaho Falls Emergency Communications Center (ECC) has announced a new AI named “Annie” to assist with answering and directing emergency calls. According to a news ...

The Greenwood Fire Department is asking the city council to implement fees for non-emergency calls to residential care facilities, including for non-emergency lift assists. Daily Journal File Photo ...

Maricopa Police will use a temporary non-emergency phone number from 6–10 a.m. during an electrical inspection. 911 still works as normal.

WESTFIELD, Ind. (WISH) — An “increasing misuse” of services for non-emergency situations in residential care facilities has set the Westfield City Council on a course to implement fees for ...

ESCAMBIA COUNTY, Fla. (WKRG) — Escambia County officials are reminding residents to only call 9-1-1 in the case of an emergency, noting that operators are fielding too many non-emergency calls.