ESSEN, Germany (Reuters) - Energy group Innogy will restructure its British retail business npower, already subject to a round of job cuts, after a planned joint venture deal with rival SSE fell apart ...

Bungling energy giant npower must cough up £26million for sending 500,000 customers late or inaccurate bills and failing to handle their complaints properly. Energy watchdog Ofgem has told the company ...

Anecia Henry, Shaylon Moorehead, Eduardo Guerrero, Tyler Kump and Executive Director Wendell Covington Jr. attend an NPower meeting at Harris Stowe State University on June 29. Amenta ...

Npower has been fined £26m for failing to treat customers fairly over billing issues and complaint-handling. More than 500,000 customers were affected by the company's billing issues between September ...

TORONTO, April 9, 2026 /CNW/ - NPower Canada today announced the transition of its founding Chief Executive Officer, Julia Blackburn, who will be concluding her tenure after close to twelve years of ...

Energy supplier Npower has closed down and withdrawn its mobile app after a credential stuffing attack saw the accounts and personal data of an undisclosed number of customers accessed by cyber ...

A chart used by npower to manually calculate customer compensation for billing errors offers a glimpse into the shambolic systems failures that threatened to bring down the energy giant. At the June ...

Jessica Gorst-Williams is an award-winning journalist, consumer champion, and agony aunt, known for her incisive columns fighting for readers' rights. She gained prominence during her long tenure at ...