The overwhelm problem patient billing causes rising bad debt and staff burnout; smarter communication improves revenue cycle performance.

New capabilities provide patients with 24/7 access to front office AI agents to improve patient engagement, simplify scheduling, and ease administrative burden for practices athenahealth today ...

Strengthening patient-centered transitions of care enhances communication and reduces rehospitalization for chronic illness patients across settings.

DUBLIN — Researchers in Spain have reported a complex picture of primary care patient safety across the country, with survey results highlighting a critical need for improved communication systems ...

A PubMed study, “Using patient feedback to drive quality improvement in hospitals,” shows that structured feedback reviews improve processes and deepen trust, especially when leadership is involved.

In today’s healthcare landscape, organizations that communicate effectively with their patients positively impact both satisfaction and outcomes. In fact, quality communication between patients and ...

To streamline the admissions process for emergency department patients, Tufts Medical Center is using a clinical communication and collaboration platform to improve teamwork between physicians and the ...

Nearly half of patients have missed or forgotten to pay a bill because of difficulties communicating with their providers’ offices, a recent survey found. The survey was conducted in December by ...

Patient communications firm Artera has expanded its support for federally qualified health centers (FQHCs), including Bedford-Stuyvesant Family Health Center in Brooklyn and Moses Lake Community ...

A new digital health application, developed by an interdisciplinary team of digital health researchers led by Monash University, is strengthening telehealth delivery by enabling healthcare ...

Communication gaps, preventable delays and limited support place significant responsibility on patients on the rare disease journey, a new survey finds. | Ninety percent of patients and caregivers ...