For years, employee training in financial institutions has followed a familiar formula: shadowing seasoned reps, flipping through static manuals, and completing LMS quizzes that feel like school all ...

Everyone is an actor to a certain extent, and this is especially true in the world of sales. Sales representatives are under incredible pressure to deliver presentations in front of customers and ...

A powerful way to ensure training programs lead to measurable, long-term performance improvements is through role-playing and hands-on implementation. While traditional training methods often focus on ...