(MEDINA, Ohio) — An eBay seller who sued two customers over their negative feedback online has been ordered to pay $19,250 to cover their legal fees. This week, a judge ordered Med Express Inc., a ...
Ever wonder how cheap, no-name products on Amazon can amass hundreds, sometimes thousands, of nearly perfect star ratings, with just a handful of negative reviews? Here's one way: Some sellers are ...
Some sellers reportedly offered refunds worth more than the original product if a customer deleted or revised a bad review. Shelby Brown (she/her/hers) is an editor for CNET's services team. She ...
We entrepreneurs pour our hearts and souls into our businesses. They are the products of our creative energy, our passion-made manifest. If you're like me, you assume that any customer who takes the ...