Atlassian's Nitish Jha closed DevSparks Bengaluru 2026 with a technical deep dive into Rovo Service, the AI agent embedded ...

Enterprises can now source and interview robotic IT service desk engineers through a digital worker marketplace, and robots with experience across business functions and industries are coming soon.

The COVID-19 pandemic has provided a perfect opportunity for many types of social engineering attacks. It is not surprising that 2020 saw a spike in breaches. With users working remotely, attackers ...

Help desk staffers, by the very nature of the position's title and name, are too helpful; and that makes them a perfect target for a social engineering criminal A new report from the SANS Institute ...