InvGate Service Desk is a feature-rich, ITSM-level help desk solution that offers top-notch workflow capabilities and easily customizable SLA rules. InvGate Service Desk is a help desk tool that ...

Support our mission to keep content open and free by engaging with theCUBE community. Join theCUBE’s Alumni Trust Network, ...

ManageEngine, an IT management company, is bringing a visual change workflow builder to the cloud version of its flagship IT service management (ITSM) software, ServiceDesk Plus. The change workflow ...

Agiloft Service Desk comes with a generous feature set but a high price and steep learning curve, making the product a better fit for enterprises rather than SMB customers. The latest update to ...

The main uses for Jira Service Desk have been IT help desks, HR, and compliance, but the use cases are broader still. Once these software products are adopted, we believe they become integral to the ...

Make your help desk operation as customized and efficient as possible with these five third-party cloud app integrations to Freshdesk. Our team tests, rates, and reviews more than 1,500 products each ...

Most people pick their desk based on the space they can jam it into—"Open corner? Corner desk it is!"—and treat different desk layouts as though they are largely interchangeable. Pick out your desk ...

Effortlessly switch between standing and sitting while you work with the attractive and easy-to-use Workflow Desk. The human body is designed to move, which can be difficult if you've got a desk job.

A document that is filled out to request technical support. The help desk ticket, which contains the customer's name and, if applicable, an account number, describes the problem to be solved. The ...

Agiloft Service Desk comes with a generous feature set but a high price and steep learning curve, making the product a better fit for enterprises rather than SMB customers. The latest update to ...