Uber has built in-app messaging into its ride-hailing app, allowing users to chat with their drivers without SMS, and promising more safety on the road as a result. The update, which is being pushed ...

Uber riders, your prayers have finally been answered. Instead of calling your driver and getting no response — or thrashing through a sea of other people looking for their Uber — the company is ...

Uber is rolling out a new chat feature that allows drivers and riders to communicate with each other directly through the app. A rider can send a text via chat to a driver with location details or ...

Uber hit a whopping 5 billion rides in May, up from 2 billion rides a year ago. That equals an unquantifiable amount of passenger-driver interactions. Therefore, it's odd that reaching out to your ...

Uber Technologies Inc. is making it easier for drivers and riders to stay in contact, without the need to share private phone numbers. The ride-hailing company has launched in-app chat, which will ...

Besides making things less confusing, this new feature offers one big advantage over SMS: you don't have to share your phone number with some random person. I'm PCMag's managing editor for consumer ...

Those waiting for a lift will now be able to message their driver from directly within the app. Sign Up and be kept in the loop each and every day with our free Daily newsletter. Did you know with a ...

Uber is rolling out an app update that introduces a new chat feature, allowing riders and drivers to send messages to each other from within the app. Previously, communicating with the driver required ...

Uber has 14,000 employees, many of which are engineers, so it's no surprise that the company that built one of the most ubiquitous ride sharing apps also built its own internal chat app after running ...

Ride hailing app Uber today announced an in-app chat feature that lets riders and drivers communicate with one another without leaving the app. Uber said this update allows drivers to better ...