Senior executives continue to make significant investments in customer relationship management (CRM) systems, as they face their most pressing management challenge – improving customer loyalty and ...

Executives often hash out the same words to their reports , “let us create value.” And it has become a standard language across the C-suite, value creation, and value propositions. Everyone is looking ...

The bipartisan infrastructure framework endorsed by President Biden in late June includes a remarkably diverse collection of revenue sources, ranging from boosted IRS enforcement to crackdowns on ...

Value capture has been advocated as an innovative way to fund infrastructure, including by the Australian government. However, its effectiveness in Australia has been questioned. Our research, based ...