SOMERS, New York-- IBM announced on Thursday the release of software that intends to replace humans on perennially understaffed computer help desks. The software, called Virtual Help Desk, ...
We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your business ...
NEW ALBANY, Ind., April 30, 2025 /PRNewswire/ -- Five Star Technology Solutions, a trusted partner in empowering K–12 education through innovative technology services, proudly marks the third ...
Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it ...
Representatives from government agencies and industry who are implementing an Extensible Markup Language (XML) model to help improve information sharing among their justice information systems can ...
HUNTINGTON, W.Va. (WSAZ) - On Wednesday, Cabell County Schools announced a virtual help desk would be available starting Thursday morning, to help parents and students working remotely answer ...
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