Q: Why do the reviews for my business on Yelp seem to be more negative than all the other review sites? Am I imagining things? A: Online reviews can make a big difference in any business, so keeping ...

There’s a new warning splashed across the Yelp pages for all 200-plus locations of embattled burger franchise Burgerim: “Consumer Alert,” it reads. “We caught someone offering up cash, discounts, gift ...

Over the years, our NBC Bay Area consumer team has shown you why we need to take online reviews with a grain of salt: reviews can be bought. America is divided in many ways, but a November survey ...

Yelp published its 2022 Trust and Safety Report detailing actions it took against lead generators, fake review groups and businesses incentivizing reviews. Yelp Cracks Down on Paid Review Groups The ...

If you’re planning to dine out at a restaurant, there’s a chance your entrée may look a little smaller, and this is upsetting consumers who are venting their frustration on the website Yelp ...

First inflation came for grocery bills and gas prices, now it’s showing up in Yelp reviews complaining of meager portions at dining establishments and rising costs at businesses generally. Customers ...