Autonomous systems with excessive permissions can pursue poorly defined objectives in ways leaders never intended.

Agencies unify constituent interactions, automate workflows and expand capacity through a platform enhanced by artificial ...

Shorter grant windows reward agencies that keep modernization projects scoped, documented and budgeted before opportunities ...

Centralized analytics, video feeds and integrated platforms enhance situational awareness for public safety agencies.

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

Mississippi State Department of Health IT Security Officer Jarad Stout uses AI-powered automation and centralized security ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Generative artificial intelligence (GenAI) can power chatbots and ...

Alan R. Shark is an associate professor at the Schar School for Policy and Government, George Mason University, where he also serves as a faculty member at the Center for Human AI Innovation in ...

Virtualization has long been a cornerstone of state and local government IT. It helps agencies modernize infrastructure, optimize resources and support critical services without constantly expanding ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

The city of Cerritos, in Los Angeles County, has made workplace modernization a priority. Digitization, updating software systems, developing an artificial intelligence policy — it’s all outlined in ...