An AI agent approves a claim that was never real. Gartner says 60% of AI projects fail on bad data — and most CX leaders ...

As buyers turn to AI agents, Becausal makes its data discoverable while still maintaining control NEW YORK, Sept.

New ChatGPT Ads management inside HubSpot and a joint pricing bundle target small and midsize businesses chasing AI-driven growth.

Forrester's new Wave crowns Medallia the lone leader. The real issue: your priority is customer data and governance, not AI.

Greg Carlucci is a Senior Director Analyst in the Gartner Marketing Practice, covering digital commerce, retail media and artificial intelligence strategies for CMOs and digital marketing leaders.

Vendors trying to solve for speed may be trying to solve the wrong thing. Ryan Tamminga of Alchemer argues trust in the data ...

New AI-powered capabilities help operational teams quickly understand what changed, what customers are talking about, and where attention is needed. Tampere, Finland, [16/09/26] — HappyOrNot, the ...

The company introduces an Agentic Experience Optimization Platform built to understand, decide, act, and prove across every ...

HubSpot's Fall '26 Spotlight introduces AI automation, a self-maintaining CRM and new ad integrations aimed at go-to-market teams.

Listening to an AI generated voice message from an unverified number is a very different experience from listening to one that arrives with your bank's actual name, logo and checkmark attached.

WealthStage unifies trusted customer intelligence with wealth, lifestage, and real-time signals to help marketers engage with the right households to drive tangible resultsNEW YORK, Sept. 16, 2026 ...

The deal brings the Tailwind CSS team in-house at Shopify, promising continued open-source stewardship while winding down new commercial sign-ups.