Another two weeks of finger-pointing, blame and concerns over the behaviour of AI. Much of it has focused on how AI agents ...

Aki Savolainen, Electrolux's contact centre director delivered a presentation at Genesys Xperience 2026 in Las Vegas on how ...

Radical innovation is becoming a clear strategic necessity for ambitious global business leaders to address a variety of ...

SUSE announced the technical enablement of SUSE Linux Enterprise Real Time for LF Energy SEAPATH. The company developed the ...

Somewhere in the world, a stealth-mode AI security startup has found new owners in the form of eSentire. Few details have ...

Amplified Group has launched the GTM Team Index, a new benchmark that is designed specifically for technology firms. The new ...

For many digital-first companies, growth no longer comes solely from the people sitting inside the organization. Platforms ...

Research from SAP Engagement Cloud reveals that while Gen Z is leading the adoption of AI-powered shopping. It is also the ...

Manufacturers face a critical shift: product development's biggest weakness is rarely design capability itself. Instead, the ...

Exabeam's new research report reveals a critical security shift. 48% of leaders rank AI agents as their top threat, ...

Complir, the AI infrastructure platform for product compliance has announced a new $11 million seed round to help retailers ...

Enterprise Times spoke to Trevor Schulze, Chief Information Officer at Genesys, at the company Xperience 2026 conference in ...