In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10 employees use some kind of this solution. The majority admit that customer ...

Epicor’s CRM services complement the company’s comprehensive suite of retail software solutions that are designed to manage multi-channel global enterprises productively, profitably and with ...

CRM and other technologies are helping retailers determine which consumers have a propensity to purchase and in which format they might do so, according to Medallia. Total Retail’s 2022 Retail ...

CRM software today is merely part of the CEM data puzzle and one source of truth. With consumer preferences constantly evolving and external factors such as the pandemic also making its presence felt, ...

Retail enterprise resource planning (ERP) software combines modules to help retail businesses manage operations from all departments in a centralized platform. Many traditional enterprise resource ...

Predictive analytics has quickly emerged as an indispensable asset in inventory management by tapping various data points--from sales history, customer preferences and market trends to ...

CRM Conference is being held May 29 to 31 at the Chicago Hyatt Regency. This annual event offers a unique agenda for retailers, said Devon Wylie, CEO of CRMC. "It's specifically focused on case ...

Surefront, the retail industry’s only platform that unifies PLM, PIM and CRM solutions, today announced a multi-year and multi-program partnership with Carne ...

CRM software can understand and nurture the long-term value of potential and existing customers. If you think customers are building blocks of your business, they must be treated that way. However ...

Here's a look at new software that proptech unicorn VTS just launched — it's a big bet on helping landlords fill space post-retail apocalypse ...