Agencies unify constituent interactions, automate workflows and expand capacity through a platform enhanced by artificial ...

As state and local governments adjust to the ramifications of the 2025 fiscal year, they’ll need to balance budgetary concerns with the ability to deliver exceptional citizen services. The ability to ...

Shorter grant windows reward agencies that keep modernization projects scoped, documented and budgeted before opportunities ...

Centralized analytics, video feeds and integrated platforms enhance situational awareness for public safety agencies.

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Generative artificial intelligence (GenAI) can power chatbots and ...

Mississippi State Department of Health IT Security Officer Jarad Stout uses AI-powered automation and centralized security ...

As local governments move from experimentation to broader deployment of artificial intelligence, new guidance from the Municipal Research and Services Center suggests that governance may be just as ...

In 2023, the city of Denver posted an overall average safety score of 95 for the drivers in its municipal fleet of vehicles. Denver officials attributed this high score to coaching based on guidance ...

Modernizing legacy technology is rarely just an IT project. For government agencies, it’s an opportunity to rethink how they serve residents while building systems that can adapt to changing ...

Whether it’s quickly analyzing hours of surveillance footage or improving access to mission-critical data, artificial intelligence has helped deter crime, expedite investigations and protect law ...

Alan R. Shark is an associate professor at the Schar School for Policy and Government, George Mason University, where he also serves as a faculty member at the Center for Human AI Innovation in ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...