Providers and payers alike are investing in tech amid operating challenges, though near-term uplift is required as the bill ...

Marketing executives tailor their customer strategies around search engine results, but search is changing quickly. AI search engines and AI summaries on results pages are taking a bite out of ...

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After hitting historic lows in 2025, transatlantic confidence appears to stabilise. Maintaining confidence requires concerted ...

Unless telcos proactively manage their costs, scaling up AI will simply add expenses to an already-heavy legacy base. An agentic operating model is emerging: a 70-to-30 ratio of legacy to AI costs, ...

Amid early-year market disruptions, investments, exits, and fund-raising all dragged in the first half, and liquidity remained a major challenge. AI continued to loom as a disruptive factor but also ...

In 2025, the Chinese luxury market continued to recalibrate, starting a gradual recovery as consumer confidence remained cautious. Discretionary spending was still restrained as consumers became more ...

Strategic workforce planning (SWP) starts with where the business needs to be in six years and works backward to define the talent required to get there. Unlike annual headcount budgeting, SWP ...

What do customers want? Bain's Elements of Value® represent the deeper aspirations behind the purchasing decisions of B2B and B2C customers. Our insights explore the ways companies can go beyond price ...

ChatGPT usage is surging: Prompt volume jumped nearly 70% from January to June 2025. Shopping doubled in popularity over six months, so brands that rely on search need to adapt quickly to stay ...

AI has reached an inflection point, offering tangible benefits across industries and business functions. Explore how early adopters are taking advantage of the opportunity—and the challenges many face ...

New primary care models from nontraditional players—such as advanced primary care providers, retailers, and payers—aim to deliver more efficient care, improve patient outcomes, and lower costs. By ...