Aki Savolainen, Electrolux's contact centre director delivered a presentation at Genesys Xperience 2026 in Las Vegas on how ...

Radical innovation is becoming a clear strategic necessity for ambitious global business leaders to address a variety of ...

For many digital-first companies, growth no longer comes solely from the people sitting inside the organization. Platforms ...

Amplified Group has launched the GTM Team Index, a new benchmark that is designed specifically for technology firms. The new ...

More than one in ten online shoppers are expected to routinely use AI agents to purchase products on their behalf by 2030.

Research from SAP Engagement Cloud reveals that while Gen Z is leading the adoption of AI-powered shopping. It is also the ...

Exabeam's new research report reveals a critical security shift. 48% of leaders rank AI agents as their top threat, ...

FullFunnel manages dozens of complex client engagements addressing go-to-market and RevOps challenges firms face. It also ...

Manufacturers face a critical shift: product development's biggest weakness is rarely design capability itself. Instead, the ...

News from the week beginning Aug 31st included @BlackLine, @Infor, @Interprefy, @KeysightTechnologies, @Klient, @NewgenSw, ...

UK Businesses are seeking greater control over their data according to the latest IDC InfoBrief research commissioned by ...

Globality has announced Glo 2.0, the latest upgrade to its Glo platform. Glo 2.0 provides an autonomous platform for the ...