One thing became clear as we put together this year’s list of Trend-Setting Products: AI is no longer a novelty or experimental; it’s woven into the fabric of new product offerings. In the past ...

KMWorld's Trend-Setting Products list of 2026 identifies the contributions of forward-thinking companies that are leading the way in innovating for knowledge access and sharing, improving knowledge ...

Enterprise AI has hit a wall. While 74% of organizations are investing heavily, execution remains shallow, only 28% have deployed an enterprise-wide AI strategy, and 95% report zero return on initial ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

Today, organizations are swimming in a sea of data. Where is it coming from? Data is flowing in from social media, IoT sensors, email, and video, call center interactions, internet browsing—you name ...

Looking at trend-setting products of 2025, KMWorld sees the trend toward incorporating generative AI (GenAI) into products of interest to KMers continuing. The deluge of new advancements in the GenAI ...

Progress Software, an AI infrastructure software leader, is adding agentic AI capabilities in Progress Sitefinity Generative CMS to empower organizations to streamline content operations, accelerate ...

It may be hard to believe, but KMWorld has been spotlighting the 100 companies that matter in KM for over 20 years. In that time, a lot has changed. Companies have been bought, sold, and merged, and ...

These days it’s hard to avoid mentions of AI, which has entered our lives with astonishing rapidity and breadth. Its impact is inescapable. Millions of people worldwide are interacting with chatbots ...

Casepoint, a leader in secure, AI-powered legal and compliance solutions, is collaborating with Proofpoint along with introducing an integration with ProofpointArchive—part of its Digital ...