Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate AI-powered ...

Amazon.com Inc.’s Ring division has ordered hundreds of customer service workers to relocate to central hubs in the US and UK ...

Invent Day 1 delivered a surge of AI, multicloud, and automation news from Las Vegas, as Amazon and its partners unveiled ...

Invent Day 2 delivered major AI updates, including new Nova models, Trainium3 servers, and Bedrock’s largest model expansion.

Amazon is seeing huge demand for AI cloud services. Keeping up with this demand has been a challenge, though.

Designation Validates ASAPP’s Expertise in Building Production-Ready Agentic AI Systems that Transform Contact Centers into ...

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Following a $2.5 million settlement agreement, Amazon is issuing $51 refund checks to eligible Prime customers who were ...

Anyone who may be ordering things online should take heed to protect their packages from porch pirates this holiday season.

Amazon enrolled customers in Prime subscriptions without clear consent and made it difficult to cancel, an FTC lawsuit alleged.

Netflix is the most popular video streaming service in the world, boasting an extensive library of shows, movies, ...

Cyber Monday deals drew bargain hunters back to their computers and smartphones Monday, with experts expecting heavy online ...