Strengthen your customer relationships by addressing these eight key customer experience failures.

The question isn’t whether to outsource but how it can enhance the customer service experience, lower operational risk, and ...

AI promises to fix dating apps’ swipe fatigue and first-message dread. It may just turn love into something smoother, safer — ...

How you conduct your review depends on how comfortable you are with online budgeting tools. Some digital apps can identify ...

Now step into the contact center of the future. It’s no longer a “room” (physical or virtual) full of agents waiting for calls, texts, emails, and more. It’s a dynamic orchestration hub, where agentic ...

Premiering in the fest's Panorama section, the first fiction feature from Kilian Armando Friedrich features non-professional ...

In a virtual restaurant, your avatar’s face (and your customer’s behavior) may reshape bias. Here’s what anonymous ...

Niche celebrity-backed streaming services leverage personal brand equity for lower customer acquisition costs and direct ...

Not only are these jobs remote, but they also have a “fun” factor that may appeal to this new generation of workers.

CERRITOS, CA, UNITED STATES, January 22, 2026 /EINPresswire.com/ -- Teqtivity's latest findings reveal a troubling ...

I've always been courteous with artificial intelligence, using words such as "please" and "thank you". Not because I think it has feelings, or that politeness makes it perform better, but simply out ...

NEW YORK, Feb. 10, 2026 /PRNewswire/ -- Most lenders spent the last decade tweaking rates. ByzFunder rebuilt the engine. While the small-business lending industry debated incremental changes — a ...