DMV unveils 2026–2030 strategic plan to improve customer service. Targets: 50% online transactions, 15‑minute average wait, 85% satisfaction. Plan includes tech consolidation, digital IDs, public ...

North Carolina Gov. Josh Stein is canceling Medicaid reimbursement rate reductions, preserving in the short term access to care.

As North Carolina residents face long waits at the DMV, here’s the latest on REAL ID, tips for appointments, and the recent plans to improve service — a plain-language explainer from NC Local.

Some roads are just… pavement. They shuffle you from your suburban driveway to that soul-crushing office meeting without so ...

The North Carolina Department of Motor Vehicles says people can renew their state IDs online back-to-back without an ...

The North Carolina Division of Motor Vehicles is reviewing whether it can legally share drivers’ full Social Security numbers with election officials who have requested it as part of an effort to ...

The N.C. Division of Motor Vehicles is accepting applications from businesses or local governments interested in operating ...

RALEIGH, N.C. (WTVD) -- The ABC11 I-Team uncovers a massive drop in average wait times at N.C. DMV locations statewide in October, but more than half have an average wait time of over an hour. The ...

The North Carolina Division of Motor Vehicles has plans to fast-track a new office opening in Brunswick County. A full-service, license-renewal facility will launch in the ...

A DMV spokesman says by law they have to seek out new applicants, while both towns will likely get their contracts renewed.

Channel 9 has reported for months about the challenges drivers face trying to get a REAL ID. The 2026-2030 Strategic Plan outlines the vision for the next five years, which includes more staff, ...

RALEIGH, N.C. (WTVD) -- N.C. Division of Motor Vehicles Commissioner Paul Tine has unveiled a comprehensive 35-page strategic plan to transform the DMV experience. The plan, which Tine aims to ...