Congress has given the State and Local Cybersecurity Grant Program a double reprieve this month, but state and local officials say they’re still waiting for real certainty — and real money. As part of ...

The landscape of public sector contact centers is undergoing a profound transformation, evolving at an unprecedented pace thanks to rapid advancements in artificial intelligence. These vital hubs of ...

Senior AI/ML Program Manager Lauren Maffeo explains how the state vets tools, prioritizes real use cases and prepares agencies for an AI-ready tech stack. Maffeo’s DoIT team runs a statewide AI ...

Agencies are adopting a hybrid-by-design strategy so they can place each workload where it fits best and move it in phases without disruption. AI intensifies this trend. When Herb Thompson served as ...

Chris Coughlin is a Senior Field Solution Architect covering state and local IT for CDW Government. He has over 25 years of technology consulting, sales and customer experience. End of life for ...

I spend a lot of time with city and county teams trying to wrangle data into something we can trust and actually use. When folks ask where to start, I don’t point to a tool, I point to governance. Not ...

Modern network architecture has undergone a dramatic transformation. No longer defined by clear perimeters and centralized control, today’s networks now span sprawling offices, hybrid WANs and ...

Leaders across government and industry are confronting a hard truth: The attack surface for critical infrastructure security has expanded as aging systems have been retrofitted with networked ...

Artificial intelligence presents a pathway to reimagine public services, streamline operations and meet community needs. From managing traffic flow to improving emergency response, the potential is ...

Wi-Fi 7 represents the latest advancement in wireless technology, promising a significant leap in efficiency, speed and overall user experience. Organizations with crowded wireless networks and ...

Web content management systems, such as Adobe Experience Manager, are helping agencies make their websites more citizen-friendly by taking the burden off IT teams. AEM’s drag-and-drop interface, ...

Cities can’t wait to be “ready” for artificial intelligence before acting, but they also can’t afford to ignore governance and training as employees quietly adopt AI tools on their own, two city ...