Iterable's Fall Product Release introduces native RCS, Nova Conversations, Integrations Hub, and new agents that connect customer data, conversations, and intelligence in one continuous learning loop.

EngageOne RapidCX is built for regulated industries. The Fall 2026 release introduces the following AI features to increase efficiency while maintaining control: Communication Builder Agent, which ...

LeadSmart Meridian360 connects ERP, CRM, marketing, quoting, e-commerce data, and other connected systems into one view.

Artificial intelligence is fundamentally reshaping brand loyalty, and the 18th annual Brand Keys Loyalty Leaders List identifies the brands capitalizing on this shift. The 2026 rankings reveal ...

Salesforce and NVIDIA today announced Koa, Salesforce's first CRM reasoning model for Agentforce, built on NVIDIA Nemotron to help agents reason through complex, multi-step workflows and use the right ...

Shirofune is a digital advertising automation platform provider founded in Japan in 2014. It helps companies automate their marketing and advertising budgeting, bidding, and reporting across major ad ...

Artificial intelligence is beginning to change the relationship between business growth and customer service hiring, Forrester Research notes in a new report. The research also challenges the ...

Nextdoor, a neighborhood network provider, has improved its Essential Neighborhood Network platform to help area residents find the most beloved local businesses around them. This overhaul helps ...

Innovid, an omnichannel advertising platform provider, has integrated with Meta ads MCP (Model Context Protocol), bringing secure, conversational workflows to Meta advertisers through NIVO, Innovid's ...

It’s a precarious time for the global economy, amid oil shocks, supply chain disruptions, and massive uncertainty. One would think that would greatly curtail investment and growth, but one would be ...

PayNearMe, a financial technology company, has acquired Marr Labs, providers of agentic solutions to automate voice, messaging, and workflows in complex, regulated environments. Financial terms of the ...

Where has the time gone? As I get older, I find myself asking that question more often, and apparently there is a psychological explanation for it. Modern psychology tells us that time speeds up as we ...