For customers, returns are often when customer experience and loyalty is really tested. A confusing process, long wait times, ...

MongoDB, Digital Turbine and 8x8 navigate AI-driven SaaS fears as cloud demand and subscription growth fuel select opportunities.

"You're not crazy," the chatbot reassured the young woman. "You're at the edge of something." She was no stranger to artificial intelligence, having worked on large language models—the kinds of ...

While Chit-Chat Wright played a few minutes against Rutgers, this was her true Iowa Hawkeyes return. The transfer guard played 37 minutes which was by far her most of the season. Head coach Jan Jensen ...

It’s not just the Twitter brand name that is no more – direct messages are also being replaced by X Chat. The new private messaging feature finally brings end-to ...

X has launched Chat, an end-to-end encrypted (E2EE) replacement for its existing direct messaging service. Chat is rolling out on iOS now via the X app, and it includes support for video and voice ...

It supports end-to-end encryption, video calls, and disappearing messages. It supports end-to-end encryption, video calls, and disappearing messages. is a news editor with over a decade’s experience ...

Elon Musk and X have officially launched Chat, their new take on all things communication on the social media platform, featuring an encrypted, secure, and diverse range of experiences now available ...

X Chat is finally official as the rollout begins for iOS and web users. Android users are expected to get the update soon. The upgraded X Chat introduces end-to-end encryption, voice and video call ...

What’s happened? X announced the launch of Chat via its official channel this week, signifying the complete replacement of its legacy DM system with a revamped, encrypted communication layer. The ...

X has finally revealed its long-promised chat platform, which replaces the service's basic DM functionality with features more like the messaging capabilities on other mainstream apps. The update adds ...

New 8x8 Contact Center standard WFM feature delivers smarter scheduling, better agent engagement, and faster time to value. While many providers sell WFM as a costly and complex add-on, 8x8 includes ...