A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, ...

Invent Day 2 delivered major AI updates, including new Nova models, Trainium3 servers, and Bedrock’s largest model expansion.

Amazon notes that shoppers may see a faster or longer turnaround time for their refunds, depending on how they wish to ...

With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

Despite the limited size of the Amazon Now test, a more expanded rollout, if successful, could pressure DoorDash and ...

Earlier this month, Amazon understandably rebranded its slow-burning LEO satellite operation previously known as Project ...

Sandra Addo’s $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her ...

The FTC's lawsuit had accused Amazon of misleading customers into enrolling in Prime and making it hard for them to cancel ...

A marketing plan that transformed an online bookstore into a billion-dollar company. Learn about the power of Amazon's ...

Amazon.com Inc.’s Ring division has ordered hundreds of customer service workers to relocate to central hubs in the US and UK ...

Winn-Dixie has expanded Amazon return kiosks across Florida, giving shoppers the option of box-free returns at the grocery ...

TIS THE SEASON TO FILL UP THOSE ONLINE SHOPPING CARTS. AND WHILE YOU MAY BE FEELING GIVING THIS HOLIDAY SEASON, PORCH PIRATES ...