As thousands attend annual conference in San Francisco, customers get 'severe delays, intermittent errors, and inability to ...

Salesforce outage hit customers worldwide with delays and errors. The company said it found the issue, tested a fix and began ...

Overview of this newsOn the evening of September 16, a large-scale global outage occurred in core services such as CRM ...

The incident shows why cloud modernization alone doesn't eliminate resilience risks, and why architects need to map ...

The interface layer connects Salesforce data, workflows and governance to other AI interfaces.

Investors spent months betting that AI would cannibalize enterprise software giants, but Salesforce and ServiceNow just ...

Salesforce stood by its long-term growth targets and argued it can withstand the AI boom at its annual Dreamforce conference.

Salesforce this week made a series of moves that aim to expand the role of customer relationship management software and reinvent it into something resembling a business operating system. We'll sum up ...

Salesforce CRM platforms will continue to play an important role because you need the Salesforce system of record to power ...