As state governments expand their use of cloud platforms such as Amazon Web Services, Microsoft Azure and Google Cloud, they ...

The city built its public safety data operation from scratch to target violence prevention efforts and find gaps in programs.

Agencies unify constituent interactions, automate workflows and expand capacity through a platform enhanced by artificial ...

The North Carolina city tested an artificial intelligence–powered digital assistant to improve customer service, but it ...

Autonomous systems with excessive permissions can pursue poorly defined objectives in ways leaders never intended.

In Colorado, state and local agencies have used digital twin technology to simulate how wildfires could spread based on terrain, weather and vegetation. Officials can model scenarios in advance and ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Residents can get a lot done in a government office. They can go ...

Drenan Dudley is head of state, local, tribal and territorial government partnerships and senior adviser for global cyber policy at Zscaler. In April 2026, NASCIO and Deloitte published their biennial ...

After a hacker attempted to compromise the Mississippi State Department of Health’s executive business email system in 2024, the agency decided to incorporate CDW’s Incident Response Services. “That ...

Modernizing legacy technology is rarely just an IT project. For government agencies, it’s an opportunity to rethink how they serve residents while building systems that can adapt to changing ...