KMWorld Europe Programme Chair Dawn Brushammar invites you to join us ONLINE for a packed half-day programme of KM insights and conversations this September. Activating Human Intelligence in the Age ...

The State of KM & AI: Results of a KMWorld Survey Rapid adoption of generative AI (GenAI), combined with long-standing AI technologies such as machine learning, semantic search, knowledge graphs, and ...

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The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting ...

Alchemer is introducing Alchemer Iris, its AI-native customer feedback and intelligence platform built to turn feedback into action across surveys, reviews, reputation management, and other customer ...

These days it’s hard to avoid mentions of AI, which has entered our lives with astonishing rapidity and breadth. Its impact is inescapable. Millions of people worldwide are interacting with chatbots ...

Looking at trend-setting products of 2025, KMWorld sees the trend toward incorporating generative AI (GenAI) into products of interest to KMers continuing. The deluge of new advancements in the GenAI ...

Graphwise, a leading graph AI provider, announced that Oakley Capital (Oakley), a leading European mid-market private equity investor, has acquired a majority stake in the company to help businesses ...

The number 100 has some magical qualities to it. As we were compiling this year’s list of 100 companies to watch in the KM space, Dick Van Dyke celebrated his 100th birthday. That’s an achievement in ...

Quickbase, the AI operations platform, is acquiring Solvice, a provider of APIs for route optimization and workforce scheduling—strengthening Quickbase’s native resource management capabilities with ...